FAQ

Shipping & Handling

Do you ship worldwide?

We currently ship to the US, Canada, Australia, and most parts of Europe. If you are wondering whether we will be able to ship to your location, email us at support@buymoviejerseys.com

How long will it take to receive my order?

Orders are shipped based on the availability and size of the item. Once your order is placed, it may take up to 1-3 days for your items to be shipped. (Excluded Limited or Special Customize Jerseys).  After it ships, it may take 3-12 business days for your order to be delivered from our fulfill center located in CA or outside U.S.

Normally, US, Canada, Australia, and most parts of Europe customers, your order would fulfill from your nearest warehouse and delivery within  7-15 days.  You can pick express shipping when place your order.

How Long will Special Customize and Limited Edition Jerseys sent out?

These orders need extra handing time around 7-15 days, normally you would receive it around 20-25 days.

Do you deliver to PO boxes?

Yes! We do deliver to PO boxes.

Do you offer expedited shipping or overnight Delivery?

We currently offer expedited shipping by USPS which would arrive 3-7 Business Days.However we don't have overnight shipping. We apologize for the inconvenience!

Can I cancel my order?

Yes, Orders can only be cancelled within 2 hours of being placed.

Do you offer exchange?

Yes, You can enjoy a 14 days exchange in original condition. Buyer paid shipping fee. For exchange,please contact us first.

What's your return policy?

We have a 100% Customer Satisfaction Guarantee. If you are not happy with your purchase for any reason, we will accept a return for a full refund. Please contact us to initiate a return or exchange.

Returns must be initiated within 30 days of receiving the item. Returned items must be unworn, and in its original condition.

Pre-paid labels will only be sent when the product is defective, or in the case we sent an incorrect item.

A 20% restocking fee will be applied to all returns. 

Please noted that our Limited Items on Sales ,Customize items and Cosplay are not return accept.