CUSTOMER HELP
Find answers to common questions about order processing, worldwide shipping, custom jersey production, cancellations, sizing, returns and customer support. For the fastest assistance, we recommend using Live Chat.
Yes. BuyMovieJerseys offers international shipping to over 200 countries and regions.
Shipping availability depends on destination and carrier service. If an address cannot be serviced, our support team will contact you.
Orders may be dispatched from fulfillment locations in California or overseas depending on product availability, destination and fulfillment requirements.
For complete destination-specific delivery estimates, please review our Shipping Policy.
Most standard / in-stock products are processed within 1โ3 business days before dispatch.
After dispatch, estimated Standard Shipping times are:
These are separate stages of an order:
For example, a Made-to-Order jersey may require production first. Once production is completed and the order is dispatched, the applicable shipping estimate begins.
Many Custom and Made-to-Order products have a typical production timeframe of approximately 7โ15 business days before shipment.
Production time is separate from shipping time. After the item is completed and dispatched, the applicable Standard or Expedited shipping estimate begins.
No. BuyMovieJerseys treats Made-to-Order and Custom / Personalized products as separate product types.
A Made-to-Order product may simply be produced after an order is placed and may not contain any customer-specific personalization.
A Custom / Personalized product includes customer-requested details such as a name, number or other personalization.
Product-specific production time and return eligibility are shown on the applicable product page.
Expedited shipping is available for selected products and destinations where the option is shown at checkout.
Estimated Expedited Shipping after dispatch is:
Overnight shipping is not currently available.
Yes. Eligible orders can be shipped to PO Box addresses.
Please enter the complete and correct PO Box information during checkout to help avoid delivery delays or carrier issues.
Tracking information is provided when it becomes available for your shipment.
Carrier tracking may not update immediately after a tracking number is created. Please allow time for the carrier to receive, scan and activate the shipment.
Orders containing multiple products may occasionally be shipped in separate packages and may receive more than one tracking number.
Shipping and delivery timeframes are estimates rather than guaranteed arrival dates.
Delays may occasionally occur because of carrier operations, severe weather, customs processing, public holidays, peak shopping periods or other circumstances outside our direct control.
Cancellation requests should be submitted within 2 hours of placing the order.
Please contact us as quickly as possible through Live Chat or customer support.
Once an order has entered fulfillment, production, personalization or shipment preparation, cancellation may no longer be possible.
Contact us as soon as possible if you need to change a size, shipping address, customization detail or another part of your order.
We will try to assist where possible, but changes cannot be guaranteed once fulfillment or production has started.
Yes. Selected jersey styles are available with personalized name and number options.
Available customization options are shown on the applicable product page.
Selected products may be available for bulk orders, group purchases or wholesale enquiries.
Please contact our customer support team with the product, estimated quantity and customization requirements so we can review your enquiry.
We recommend comparing the measurements of a jersey or similar garment that already fits you well with the measurements shown in our Size Chart.
Jersey sizing can vary by sport, style and product construction, so please review the applicable measurements before ordering.
Yes. Our team can help explain measurements and compare sizing information.
Because fit preference and body proportions vary, any sizing guidance should be considered a recommendation rather than a guarantee of fit.
We offer 30-day returns on eligible products. Return requests must be submitted within 30 days of delivery.
Please review our Return & Refund Policy for complete terms.
Eligible products may be considered for exchange within 30 days of delivery.
Items must meet the applicable return conditions and exchange availability depends on product availability.
Please contact us before returning anything so our support team can provide the correct instructions.
Products that may be non-returnable include:
Made-to-Order products are not automatically treated as personalized products. Return eligibility for a Made-to-Order product depends on the terms stated on the applicable product page.
No. Please contact us and obtain return authorization before sending merchandise back.
Our Return Center address is publicly listed in our Return & Refund Policy, but merchandise should not be sent there without prior authorization. Unauthorized packages may be difficult to identify or process.
Please contact us as soon as possible if your order arrives damaged, defective, incorrectly customized or different from what you ordered.
Include your order number and clear photos showing the issue so our support team can review the order.
If the problem is confirmed to be the result of our error, you will not be responsible for the eligible return shipping cost.
Once an authorized return is received and inspected, we will review the return and notify you of the refund status.
Approved refunds are issued to the original payment method. The time required for the refund to appear may vary depending on your bank or payment provider.
Live Chat is our recommended priority support channel.
You can also contact us by:
BuyMovieJerseys is based in Greater Los Angeles, California, USA.
Our designated Return Center is listed separately in our Return & Refund Policy and should only be used after receiving return authorization.
CUSTOMER SUPPORT
Our team can assist with product questions, sizing, order status, shipping, production, customization, returns and exchanges.
Live Chat is recommended for priority assistance.
Email Customer Support
support@buymoviejerseys.com
+1 909-918-6685
MondayโFriday, 11:00 AMโ8:00 PM Pacific Time
Select your product type below to view the size chart. Measurements are provided in centimetres (cm) and inches (in). Recommended youth height is also shown in feet and inches.
| Size | Front Length cm / in |
Chest cm / in |
|---|---|---|
| S | 75 cm / 29.53 in | 108 cm / 42.5 in |
| M | 78 cm / 31 in | 112 cm / 44.10 in |
| L | 82 cm / 32 in | 116 cm / 45.67 in |
| XL | 85 cm / 33 in | 120 cm / 47.24 in |
| XXL | 87 cm / 34.25 in | 124 cm / 48.82 in |
| XXXL | 90 cm / 35.43 in | 133 cm / 52.36 in |
| Adult Size | Numeric Size | Waist cm / in |
Hip cm / in |
|---|---|---|---|
| S | 30 | 73.7โ81.3 cm / 29โ32 in | 88.9โ95.3 cm / 35โ37.5 in |
| M | 34 | 81.3โ88.9 cm / 32โ35 in | 95.3โ104.1 cm / 37.5โ41 in |
| L | 38 | 88.9โ96.5 cm / 35โ38 in | 104.1โ111.8 cm / 41โ44 in |
| XL | 42 | 96.5โ109.2 cm / 38โ43 in | 111.8โ119.4 cm / 44โ47 in |
| 2XL | 46 | 109.2โ120.7 cm / 43โ47.5 in | 119.4โ128.3 cm / 47โ50.5 in |
| 3XL | 50 | 120.7โ133.4 cm / 47.5โ52.5 in | 128.3โ135.9 cm / 50.5โ53.5 in |
| Youth Size | Numeric Size | Age | Recommended Height cm / ft-in |
Waist cm / in |
Hip cm / in |
|---|---|---|---|---|---|
| S | 8 | 8โ10 | 127โ140 cm / 4'2"โ4'7" | 63.5 cm / 25 in | 74.3 cm / 29.25 in |
| M | 10โ12 | 10โ12 | 140โ152 cm / 4'7"โ5'0" | 67.9 cm / 26.75 in | 81.3 cm / 32 in |
| L | 14โ16 | 12โ13 | 152โ165 cm / 5'0"โ5'5" | 73 cm / 28.75 in | 88.9 cm / 35 in |
| XL | 18โ20 | 13โ15 | 165โ175 cm / 5'5"โ5'9" | 76.2 cm / 30 in | 94 cm / 37 in |
Fit tip: These are body measurements. For basketball shorts, choose mainly by waist and hip. If waist and hip fall into different sizes, choose by hip for a more comfortable fit.
| Size | Back Length cm / in |
Chest cm / in |
|---|---|---|
| S | 77 cm / 30.31 in | 106 cm / 41.8 in |
| M | 79 cm / 31.1 in | 114 cm / 44.88 in |
| L | 81 cm / 31.88 in | 122 cm / 48.03 in |
| XL | 83 cm / 32.67 in | 128 cm / 50.39 in |
| XXL | 86 cm / 33.85 in | 134 cm / 52.76 in |
| XXXL | 89 cm / 35.03 in | 140 cm / 55.12 in |
| Size | Length cm / in |
Chest cm / in |
Shoulder cm / in |
Sleeve cm / in |
Cuff cm / in |
|---|---|---|---|---|---|
| S | 76 cm / 29.92 in | 108 cm / 42.52 in | 50 cm / 19.68 in | 25.5 cm / 10.04 in | 21.5 cm / 8.46 in |
| M | 78 cm / 30.71 in | 116 cm / 45.67 in | 54 cm / 21.26 in | 26.5 cm / 10.43 in | 22.2 cm / 8.74 in |
| L | 80 cm / 31.50 in | 124 cm / 48.82 in | 58 cm / 22.83 in | 27.5 cm / 10.83 in | 22.9 cm / 9.01 in |
| XL | 82 cm / 32.28 in | 130 cm / 51.18 in | 62 cm / 24.41 in | 28.5 cm / 11.22 in | 23.6 cm / 9.29 in |
| XXL | 84 cm / 33.07 in | 140 cm / 55.12 in | 66 cm / 25.98 in | 29.5 cm / 11.61 in | 24.3 cm / 9.57 in |
| XXXL | 86 cm / 33.86 in | 145 cm / 57.09 in | 70 cm / 27.56 in | 30.5 cm / 12.0 in | 25 cm / 9.84 in |
| Size | Length cm / in |
Chest cm / in |
Sleeve Length cm / in |
|---|---|---|---|
| S | 76 cm / 30 in | 122 cm / 48 in | 91 cm / 35.5 in |
| M | 78 cm / 31 in | 124 cm / 49 in | 92 cm / 36.3 in |
| L | 80 cm / 31.5 in | 127 cm / 50 in | 93 cm / 36.6 in |
| XL | 82 cm / 32 in | 130 cm / 51 in | 95 cm / 37.4 in |
| XXL | 84.5 cm / 33.27 in | 134 cm / 52.5 in | 97 cm / 38.19 in |
| XXXL | 87 cm / 34.25 in | 137 cm / 53.94 in | 100 cm / 39.37 in |
| Size | Length cm / in |
Chest cm / in |
|---|---|---|
| S | 76โ79 cm / 29โ31 in | 110 cm / 43.3 in |
| M | 76โ80 cm / 29โ31 in | 116 cm / 45.67 in |
| L | 80โ83 cm / 30โ32 in | 124 cm / 48.82 in |
| XL | 83โ85 cm / 31โ33 in | 130 cm / 51 in |
| XXL | 85โ87 cm / 32โ33 in | 136 cm / 53.54 in |
| XXXL | 87โ89 cm / 33โ35 in | 142 cm / 55.9 in |
| Size | Length cm / in |
Width cm / in |
Recommended Height cm / ft-in |
For Weight kg |
|---|---|---|---|---|
| S | 67 cm / 26.38 in | 45 cm / 17.72 in | 120โ135 cm / 3'11"โ4'5" | 27โ32 kg |
| M | 69 cm / 27.17 in | 48 cm / 18.90 in | 135โ145 cm / 4'5"โ4'9" | 32โ37 kg |
| L | 71 cm / 27.95 in | 50 cm / 19.69 in | 145โ155 cm / 4'9"โ5'1" | 37โ42 kg |
| XL | 73 cm / 28.74 in | 53 cm / 20.87 in | 155โ165 cm / 5'1"โ5'5" | 42โ48 kg |
| Size | Length cm / in |
Width cm / in |
Recommended Height cm / ft-in |
For Weight kg / lb |
|---|---|---|---|---|
| S | 58 cm / 22.83 in | 49 cm / 19.29 in | 127โ137 cm / 4'2"โ4'6" | 27โ32 kg / 59.5โ70.5 lb |
| M | 63 cm / 24.80 in | 51 cm / 20.08 in | 137โ152 cm / 4'6"โ5'0" | 32โ37 kg / 70.5โ81.6 lb |
| L | 66 cm / 25.98 in | 54 cm / 21.26 in | 152โ163 cm / 5'0"โ5'4" | 37โ42 kg / 81.6โ92.6 lb |
| XL | 71 cm / 27.95 in | 56 cm / 22.05 in | 163โ173 cm / 5'4"โ5'8" | 42โ48 kg / 92.6โ105.8 lb |
Please note: This information is for reference only. Please allow approximately ยฑ3 cm / 0.8 in measurement variance.
We want you to know what to expect before placing your order. Below is a practical overview of BuyMovieJerseys processing, delivery and return information. Product-specific production times or return conditions shown on an individual product page take priority where applicable.
Standard in-stock orders are generally processed within 1โ3 business days before dispatch.
Delivery estimates begin after an order has been dispatched and are separate from order processing or production time.
Some jerseys are produced after an order is placed. Typical production time for Custom or Made-to-Order products is 7โ15 business days unless a different production timeframe is specifically stated on the product page.
A Made-to-Order product is not necessarily a personalized product. Personalized / Custom products contain customer-selected details such as a name or number, while some Made-to-Order items are simply produced after purchase.
| Destination | Standard Shipping | Expedited Shipping |
|---|---|---|
| United States | 7โ12 business days | 5โ7 business days |
| Canada | 7โ12 business days | 5โ7 business days |
| United Kingdom | 7โ12 business days | 5โ7 business days |
| Australia | 7โ12 business days | 5โ7 business days |
| Europe | 7โ12 business days | 5โ7 business days |
| Rest of World | 12โ20 business days | 7โ12 business days |
Delivery times are estimates rather than guaranteed arrival dates. Carrier delays, customs processing, weather and other circumstances outside our control can occasionally affect delivery.
Tracking information is provided after your order has been dispatched. Depending on the destination and fulfillment route, tracking may update through more than one carrier during transit.
Some orders may arrive in more than one package when products are fulfilled separately.
Eligible standard products may be returned by submitting a return request within 30 days of delivery.
Returned products must generally be unused, unworn, unwashed and in their original condition, with applicable tags or packaging retained.
Do not send a return directly to an address without first receiving return instructions from BuyMovieJerseys Customer Support.
For eligible change-of-mind returns, the customer is responsible for return shipping costs.
Original shipping charges and expedited shipping charges are generally non-refundable unless the return results from an error on our part or applicable consumer law requires otherwise.
We do not charge a restocking fee on eligible returns.
If your order arrives damaged, defective or different from what you ordered, please contact us before returning the item.
Our support team will review the issue and provide the appropriate resolution and return instructions where required.
Custom or personalized products are generally not eligible for change-of-mind returns once production has begun because they are produced according to customer-selected specifications.
This does not limit applicable rights for products that arrive damaged, defective, incorrect or otherwise covered by mandatory consumer protection laws.
Products specifically marked as Final Sale or non-returnable Clearance items are not eligible for change-of-mind returns.
Where an individual product page contains a specific return condition, that product-specific information applies to that item.
If you need to request an order change or cancellation, please contact us as soon as possible.
Cancellation requests submitted within approximately 2 hours of ordering have the best chance of being accommodated, but cancellation cannot be guaranteed once fulfillment, preparation or custom production has begun.
This page is designed as a convenient shopping summary. For complete terms, exclusions and current policy details, please review the official BuyMovieJerseys policies below.
If you have a question about delivery timing, sizing, production status or return eligibility for a specific product, contact BuyMovieJerseys Customer Support before ordering.
Email: support@buymoviejerseys.com
WHY SHOP WITH US
Established in 2016, BuyMovieJerseys specializes in movie & TV jerseys, retro sports throwbacks and custom jersey styles. We combine a broad specialist selection with clear product information, worldwide fulfillment options and customer support before and after your order.
Our catalog has a strong focus on memorable movie and television jersey styles, fictional teams and fan-favorite designs across basketball, baseball, football and hockey.
Explore Movie & TV JerseysMany selected jerseys feature stitched names and numbers, embroidered details or tackle-twill style decoration. Construction and materials vary by product, so exact specifications are clearly stated on the applicable product page.
Standard, Made-to-Order and Custom / Personalized products are handled according to their applicable fulfillment requirements. Orders may ship from California or overseas depending on availability and destination.
View Shipping InformationEligible products may be returned within 30 days of delivery. We do not charge a restocking fee. Return authorization is required before merchandise is sent back.
View Return & Refund PolicySelected basketball, baseball, football and hockey jerseys can be personalized with customer-requested names and numbers. Production times and available options vary by product.
Explore Custom JerseysWe support individual customers as well as selected bulk purchases, group orders, wholesale enquiries and dropshipping opportunities. Availability and requirements depend on the products and order volume.
Contact Customer SupportWe believe important purchasing information should be easy to find. Product-specific details take priority where applicable, while our customer policy pages provide the general rules for shipping, returns and support.
Need help with sizing, product details, production time, tracking, customization or a return? Our support team is available to assist.
Live Chat is recommended for priority assistance.
Email:
support@buymoviejerseys.com
ย |ย
Phone:
+1 909-918-6685
MondayโFriday, 11:00 AMโ8:00 PM Pacific Time
Business Location: Greater Los Angeles, California, USA
Materials, construction methods, personalization options, production times and return eligibility may vary by product. Please review the individual product page and applicable policy information before placing your order.
